Rm2 Privacy Policy — Your Data Protection

Your privacy is our priority. This document clearly explains how rm2 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Updated: 2026 | Applicable to all rm2 users in Malaysia

1. Information We Collect

When you register and use the rm2 platform, we collect several categories of information to ensure a secure, seamless, and personalised user experience.

Account Information

During registration, we collect your full name, email address, phone number, date of birth, and chosen password. This information is used to verify your identity, manage your account, and communicate with you regarding our services.

Device & Browser Information

Rm2 automatically records technical information when you access the platform, including your IP address, device type, operating system, browser, screen resolution, and site usage data. This information helps us identify technical issues and improve platform performance.

Payment Information in MYR

To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your chosen payment method — including bank account details, e-wallet numbers such as Touch 'n Go, or FPX information. We do not store full credit or debit card numbers; payment processing is handled through secure third-party systems.

Platform Usage Data

We record your activity on the rm2 platform, including games played, betting markets browsed, session duration, transaction history, and interactions with platform features. This data is used for internal analysis, service improvement, and fraud detection.

2. How We Use Your Information

Rm2 uses the information collected solely for legitimate purposes directly related to providing our services. We do not sell your personal data to any third party for commercial purposes.

Account management: Verifying user identity, processing registrations, and enabling secure access to the platform.
Transaction processing: Processing MYR deposits and withdrawals accurately and securely.
Service improvement: Analysing usage patterns to improve the platform's interface, performance, and content.
Security and fraud prevention: Detecting suspicious activity and protecting user accounts.
Service communications: Sending important notifications related to your account, transactions, and policy updates.
Legal compliance: Fulfilling applicable legal and regulatory obligations in Malaysia.

3. Use of Cookies and Tracking

The rm2 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

Session cookies: Required to maintain your login session during active use and ensure transaction security.
Preference cookies: Storing your language settings and display preferences for a more convenient experience.
Analytics cookies: Helping us understand how users interact with the platform so we can make relevant improvements.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of the rm2 platform. By continuing to use our platform, you agree to the use of cookies as described in this policy.

4. Data Storage, Security & Third-Party Sharing

Storage and Retention Period

Your personal data is stored on secure servers protected with industry-standard SSL encryption. rm2 retains your account information for as long as your account is active or as needed to provide our services. Following account closure, certain data may be retained for the period required to fulfil legal and audit obligations.

Security Measures

Rm2 implements a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These include data encryption in transit and at rest, strict internal access controls, and continuous monitoring for suspicious activity.

Third-Party Sharing

Rm2 does not sell or rent your personal data to third parties. However, we may share certain information in the following situations:

Service providers: Payment processors and technical service providers that assist us in operating the platform, bound by strict confidentiality agreements.
Legal requirements: When required by law or a valid court order in Malaysia.
Rights protection: To prevent fraud and protect the rights of rm2 or the safety of other users.

5. User Rights & How to Contact Us

Your Rights as a User

As an rm2 platform user, you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right of rectification: You have the right to request corrections to any inaccurate or incomplete information via your account settings or by contacting our support team.
Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
Right to object: You may object to the processing of your data for specific purposes, such as marketing communications.

Changes to the Privacy Policy

Rm2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or email to registered users. Continued use of the platform after changes are published constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please reach out to the rm2 support team via email at [email protected]. You may also refer to the FAQ for more information on how we protect user data.

Your Data Is Safe with rm2

Register an account or log in to enjoy the rm2 entertainment platform, with full confidence that your privacy and data security are always our top priority.